Start with a solid foundation
Mobile device management begins with Zenprise and understanding of the fundamentals needed for securing your mobile enterprise.
Zenprise Sys Admin Fundamentals (T3-EDU-ZEN)
Duration: 4 hours
Who Should Attend
· IT Professionals deploying Zenprise MobileManager
Course Objectives
- Understand the features and functions of Zenprise MobileManager
- Understand the difference between mobile operating systems and how Zenprise MobileManager works with each
- Learn how to enroll different device types
- Learn how to use VPN with iOS devices
- Understand how Zenprise leverages tools like Touchdown for additional control on Android devices
- Learn how to create Remote Support and AppTunnels for Android devices
- Learn how to install and uninstall Device Manager Agents on applicable mobile OS types
- Create basic configuration policies for different device or user types
- Deploy policies to devices
- Understand how to blacklist or whitelist applications
- See how to back-up and restore Zenprise components
- Learn about Zenprise Mobile DLP technology
- Review the most common issues and how to troubleshoot the Zenprise system
- Access the Zenprise Customer Center to gain access to the knowledge base, software downloads, and case management
Course Content
- Pre-installation checklists
- Product features matrix
- Troubleshooting How-to flowcharts
- Product documentation access
- Global Services and Support User Guide
Agenda
- 30 Minutes The Mobile Landscape
- 1 Hour Zenprise System Overview
- 30 Minutes Device Enrollment
- 30 Minutes Policy Creation and Deployment
- 1 Hour Tunnels, VPN, Mobile DLP
- 30 Minutes Troubleshooting